Welcome

My Quotes in Instapaper: Monday, Apr. 29

41 Kuotes | 50 Books

Search:


Import Kindle clippings easily

Beta status: Bulk Kuote import!!!!

Log in & Sign in using:

Instapaper: Monday, Apr. 29

Instapaper
according to the head of data and analysis at one large life assurance company (who will remain anonymous). His example of not using and sharing data across all teams in an organisation sent a shudder around the room and acted as a word of warning to everyone.   As a life assurance company, the only interaction you have with your customer is when a member of their family dies. They pick up the phone to the life assurance company and announce the death of a loved one. The customer service operator says: ?I?m sorry to hear that your husband has died, when did he take out the life assurance policy?
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 635-640 | Added on Friday, 3 May 13 16:13:20
Permalink Share Paper Clasic Modern +Kuotes
As a life assurance company, the only interaction you have with your customer is when a member of their family dies. They pick up the phone to the life assurance company and announce the death of a loved one. The customer service operator says: ?I?m sorry to hear that your husband has died, when did he take out the life assurance policy?
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 637-640 | Added on Friday, 3 May 13 16:13:05
Permalink Share Paper Clasic Modern +Kuotes
Highly targeted emails were sent to members recommending caravan/camping sites within a one to two hour radius of their home. Once a customer had booked their holiday ? personal ?what to expect when you get there? emails were sent with pictures of the site and an information pack on fun things to do in the area. This created a 29% reduction in no-shows at the campsite. 
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 631-634 | Added on Friday, 3 May 13 16:12:20
Permalink Share Paper Clasic Modern +Kuotes
The Caravan Club improved its member retention rates and reduced its marketing spend by 40% when it combined its digital and offline data into a single view.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 629-630 | Added on Friday, 3 May 13 16:12:02
Permalink Share Paper Clasic Modern +Kuotes
Boards want to see ROI. To demonstrate this marketers need to take 10% from each of their existing segments. Implement a new CRM system. Manage and track the improvements. Take the evidence to the top. Most boards know the way to go, they just need the justification.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 626-628 | Added on Friday, 3 May 13 16:11:28
Permalink Share Paper Clasic Modern +Kuotes
A company?s culture, from the boardroom down, was seen as another major obstacle in implementing an effective CRM system. Making the necessary changes is often seen as costly and a logistical nightmare that no one wants to touch.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 624-626 | Added on Friday, 3 May 13 16:11:05
Permalink Share Paper Clasic Modern +Kuotes
bringing all the data touch points together into a single view is one of the many challenges that big companies face. 
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 620-621 | Added on Friday, 3 May 13 16:09:10
Permalink Share Paper Clasic Modern +Kuotes
Tracking consumers once they?ve left you Data created by mobile payment from the digital wallet and passbook technology allows you to track the consumer once they?ve left your site (this can give you insight into their behaviour & preferences outside your arena).
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 617-619 | Added on Friday, 3 May 13 16:08:43
Permalink Share Paper Clasic Modern +Kuotes
Greater opportunity for personalisation By tracking offline and online activity organisations can personalise content to offer the greatest reward to the customer.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 616-617 | Added on Friday, 3 May 13 16:08:08
Permalink Share Paper Clasic Modern +Kuotes
Agile customer service Companies that have embraced, and not shied away from social media, now respond to conversations with customers instantly. This demonstrates agile customer service.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 615-616 | Added on Friday, 3 May 13 16:07:50
Permalink Share Paper Clasic Modern +Kuotes
Increasing real-time relevance Using mobile as a channel to collect and harness data has allowed companies to create specific, targeted and personalised offerings ? such as ecoupons triggered by geodata.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 613-614 | Added on Friday, 3 May 13 16:07:33
Permalink Share Paper Clasic Modern +Kuotes
1-2-1 conversations Data drawn from Facebook, email and other social media channels means large multinationals now have an opportunity to have a 1-2-1 conversation with their customers.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 611-613 | Added on Friday, 3 May 13 16:07:28
Permalink Share Paper Clasic Modern +Kuotes
No duplication Businesses that have integrated all touchpoints into a single view CRM system are outperforming those that aren?t because they don?t duplicate messages.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 610-611 | Added on Friday, 3 May 13 16:07:19
Permalink Share Paper Clasic Modern +Kuotes
The benefits of joining up digital, mobile, social and offline CRM data:
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 609-610 | Added on Friday, 3 May 13 16:07:09
Permalink Share Paper Clasic Modern +Kuotes
It?s all about talking to customer in relevant way, at the right time, on the right channel and adding value to the customer?s life. Combining the digital alongside offline data has enabled companies such as Pizza Hut and Domino?s, to identify individuals rather than just households. This, as well as harnessing Facebook and mobile data, means companies can target and create specific, timely offerings to maximise conversions.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 606-609 | Added on Friday, 3 May 13 16:07:03
Permalink Share Paper Clasic Modern +Kuotes
It?s all about talking to customer in relevant way, at the right time, on the right channel and adding value to the customer?s life. Combining
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 606-607 | Added on Friday, 3 May 13 16:06:49
Permalink Share Paper Clasic Modern +Kuotes
Names such as Domino?s Pizza, Starbucks and first direct were obvious brands to cite that have cracked the customer service game thanks to their combined approach. The John Lewis Partnership was heralded as delivering best practice in joining up online and offline data to deliver value-added customer service.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 603-605 | Added on Friday, 3 May 13 15:58:22
Permalink Share Paper Clasic Modern +Kuotes
recognised that CRM systems that combined digital, mobile and social data alongside traditional touch-points were outstripping those that didn?t.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 602-603 | Added on Friday, 3 May 13 15:58:01
Permalink Share Paper Clasic Modern +Kuotes
I don?t have a particular routine, but what I do is look to feel the flow of each day from the onset. By ?flow of the day,? I mean to say the rhythm and pace of what that particular day feel like; it?s kind of a yogi mindset. You take your priorities, obligations and wants into consideration first and then your personal needs ? going to yoga, eating well, connecting with friends and family and clients. I like to piece my day together like that.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 567-571 | Added on Friday, 3 May 13 13:24:03
Permalink Share Paper Clasic Modern +Kuotes
Also self-awareness plays an important role. Knowing ? to a certain degree ? your weaknesses and working around them is key to ensure a certain degree of discipline.
Instapaper: Monday, Apr. 29 - Instapaper - Your Highlight Location 541-542 | Added on Friday, 3 May 13 13:07:40
Permalink Share Paper Clasic Modern +Kuotes

's Books


Geertz, Clifford - La interpretación de las culturas 32 Kuotes Imagine: How Creativity Works Jonah Lehrer 36 Kuotes Instapaper: Monday, Aug. 19th Instapaper 34 Kuotes Il quaderno di Maya Universale economica 216 Kuotes Give and Take: A Revolutionary Approach to Success Adam M. Grant Ph.D. 38 Kuotes Quarto Livro de Crónicas LOBO ANTUNES, ANTÓNIO 90 Kuotes Pedagogía de la autonomía Freire, Paulo 44 Kuotes ARQUEOLOGA DE LA SOCIOLOGA AMBIENTAL x 36 Kuotes FINANCIAMIENTO Y GESTIÓN DE LA EDUCACIÓN EN AMÉRICA LATINA Y EL CARIBE. SÍNTESIS CEPAL/UNESCO 48 Kuotes FRANCESC PEDRO_Tecnologia y escuela_UNESCO editor@eduteka.org 38 Kuotes El último argumento de los reyes Joe Abercrombie 73 Kuotes Clase 7 13 de agosto: La evaluación de políticas públicas 54 Kuotes Conselho de Segurança das Nações Unidas Eugênio V. Garcia 149 Kuotes Dios Cristiano "Espíritu Santo" Juan Carlos Mesen 101 Kuotes Educarse en la era digital. La escuela educativa Ángel I. Pérez Gomez 170 Kuotes Tristram Shandy Spanish Edition 32 Kuotes The Accident Linwood Barclay 55 Kuotes Instapaper: Tuesday, Jul. 10 Instapaper 31 Kuotes KindleSEO03 summa 67 Kuotes PB003 Ismeretlen 133 Kuotes CHISTES FRESCOS 2011 PERSONAL 50 Kuotes El cantor de Tango Martínez, Tomás Eloy 31 Kuotes Las administraciones públicas paralelas y las capacidades institucionales: . 44 Kuotes El manual del estratega: Los cinco estilos de hacer estrategia Spanish Edition 469 Kuotes El caballero de la armadura oxidada Robert Fisher 184 Kuotes EDUCACIÓN TÉCNICA Argentina_Chile UNESCO 180 Kuotes MURRA SOCIEDAD ANDINA 50 Kuotes Big Data: A Revolution That Will Transform How We Live, Work, and Think Mayer-Schonberger, Viktor;Cukier, Kenneth 176 Kuotes The Flinch Smith, Julien 35 Kuotes Foreign Affairs.2015.n4 CfR 58 Kuotes KindlePB2 summa 145 Kuotes El viejo y Mr. Smith Peter Ustinov 86 Kuotes Thinking with Flying Logic es6.mike@gmail.com 178 Kuotes Instapaper: Friday, Jun. 22 Instapaper 39 Kuotes El libro negro Orhan Pamuk 48 Kuotes La metamorfosis Franz Kafka 34 Kuotes Gellner - Naciones y nacionalismo user 36 Kuotes Protein Power: The High-Protein/Low-Carbohydrate Way to Lose Weight, Feel Fit, and Boost Your Health--In Just Weeks! Michael R. Eades; Mary Dan Eades 178 Kuotes Bolaño Roberto - Los Detectives Salvajes USER 90 Kuotes Microsoft Word - SERIE GP 59-ILPES LC-IP.L274 pe.doc SSEGUEL 36 Kuotes The Power of Now Tolle, Eckhart 242 Kuotes Apuntes profetas parte I 2015 profetas y sapiensales 83 Kuotes The Social Animal: A Story of How Success Happens Brooks, David 515 Kuotes Uncertainty: Turning Fear and Doubt into Fuel for Brilliance Jonathan Fields 89 Kuotes How the Mind Works Steven Pinker 64 Kuotes SM03 Ismeretlen 159 Kuotes 47_GarciaSanchez NUEVA GESTIÓN PÚBLICA 46 Kuotes Tres experiencias exitosas de Chile en la educación técnico-profesional de nivel medio; 2008 UNESCO Office Santiago, Regional Bureau for Education in Latin America and the Caribbean 36 Kuotes ATOM ert replikeringsexp. 73 Kuotes libro_de_chistes CRQLL 62 Kuotes