35425: Instapaper: Monday, Apr. 29 - Instapaper

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according to the head of data and analysis at one large life assurance company (who will remain anonymous). His example of not using and sharing data across all teams in an organisation sent a shudder around the room and acted as a word of warning to everyone. As a life assurance company, the only interaction you have with your customer is when a member of their family dies. They pick up the phone to the life assurance company and announce the death of a loved one. The customer service operator says: ?I?m sorry to hear that your husband has died, when did he take out the life assurance policy?

Instapaper: Monday, Apr. 29 by Instapaper
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