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33666: Eight Tips For Choosing An Online Survey Provider - kaushik.net

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#4] Open Text "Categorization": No vendor is really awesome at this because it is a really hard problem to solve. Ask your vendor what kind of capabilities will they offer you to parse and categorize the open text responses (where the real gold is in terms of actionable insights).

Eight Tips For Choosing An Online Survey Provider by kaushik.net
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